Accessible Transit Service

Americans with Disabilities

Banks County Transit will provide mobility device accommodation provided the device does not exceed the lift capabilities in length, width and weight of the device, when occupied, as to not exceed the manufacturer's specified weight limit.

The Bus Operator will assist individuals in safely boarding and exiting from the vehicles. Individuals with mobility impairments who need special assistance in navigating to and from the vehicle should have a Personal Care Attendant (PCA) ride with them. When scheduling the ride notify the scheduler that a PCA will be riding, and they can ride for free.

Reasonable Accommodation

Modification of Policies & Practices

Banks County Transit will make reasonable modifications to policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of Federal Regulations Section 37.169 (c)(1)-(3). Individuals requesting modifications to Banks County Transit service shall contact the Transit Director and describe what they need in order to use the service. Individuals requesting modifications are not required to use the term "reasonable modification" when making the request.

Wheelchair–accessible service is available. When you call to schedule your trip, please let us know of any assistance you may need in boarding or disembarking from the vehicle.  For the safety of all the passengers, our policy requires that wheelchairs be secured to the vehicle. Personal care attendants and service animals accompanying individuals with disabilities are permitted free of charge. Persons using respirators and portable oxygen are welcome.

Drivers are permitted to assist passengers from curb to curb.  Drivers are not allowed to enter passenger’s homes.